bdg77's Privacy Policy
bdg77 treats the protection of your personal information as its highest priority. Through SSL encryption and strict data management, we ensure the security of every transaction and account.
Introduction & Purpose of This Policy
bdg77 ("we", "us", or "the platform") operates a safe and reliable online gaming service for players in Bangladesh. This privacy policy ("policy") explains what information we collect from users of our platform ("user" or "you"), how it is stored and processed, and under what circumstances it may be shared with third parties.
By using bdg77's website or services, you are considered to have accepted the terms of this policy. We recommend reading this policy carefully and contacting our support team if you have any questions.
What Information We Collect
2.1 Information You Provide Directly
When you register an account on bdg77 or use our services, you voluntarily provide the following information:
- Full name and date of birth
- Email address
- Mobile number
- Password (stored in encrypted form)
- Documents required for identity verification (national ID card, passport)
- Financial information — bKash, Nagad, Rocket, or bank account details (for transactions)
- Information provided when contacting our support team
2.2 Automatically Collected Information
Some information is collected automatically while you use the platform:
- IP address and device identifiers
- Browser type and version
- Operating system information
- Date, time, and duration of site visits
- Pages viewed and links clicked
- Gaming history and betting records
- Information collected through cookies and similar tracking technologies
2.3 Information Received from Third Parties
In some cases we may receive information about you from third-party sources:
- Identity verification service providers
- Payment processing partners (bKash, Nagad, Rocket, banks)
- Fraud prevention agencies
- Government regulatory bodies (where legally required)
2.4 Cookie Policy
bdg77 uses cookies to improve the quality of its services. Cookies are small text files stored on your device. We use the following types of cookies:
- Essential cookies: Required for the basic functionality of the site.
- Functional cookies: Used to remember your preferences and settings.
- Analytics cookies: Used to monitor and improve how the site is used.
Purpose of Using Your Information
bdg77 uses your information only for the following legitimate purposes:
- Account registration and identity verification
- Transaction processing and financial record keeping
- Providing customer support and resolving issues
- Delivering requested services and gaming features
- Managing bonuses and promotional offers
- Providing VIP and loyalty program benefits
- Fraud prevention and ensuring security
- Meeting legal and regulatory obligations
- Operating responsible gaming tools
- Account verification (KYC process)
- Evaluating and improving service quality
- Communicating via email or messaging where applicable
Information Sharing & Disclosure
4.1 Authorised Third Parties
bdg77 may share your information with trusted partners in limited circumstances. These partners may only use the information for specified purposes and are bound to uphold our privacy standards:
- Payment providers: To process financial transactions (bKash, Nagad, Rocket, banks).
- Identity verification services: To complete the KYC process.
- Technology infrastructure: Server hosting and data storage services.
- Security services: To prevent fraud and cyber attacks.
- Game software providers: To operate the gaming experience.
4.2 Disclosure Under Legal Obligation
We may be legally required to disclose your information in the following circumstances:
- Under a court order from a competent court or direction from a government authority
- To comply with anti-money laundering (AML) regulations
- To assist in the investigation of fraud or criminal activity
- When necessary to protect the safety of other users or the public
In any lawful disclosure, we provide only the information specifically requested, nothing more.
Data Security Measures
bdg77 uses industry-standard technology and processes to protect your information. The key elements of our security framework are:
All data transmissions are secured with 256-bit SSL encryption.
Advanced firewalls and intrusion detection systems are active.
Only authorised personnel have access to specific data.
All data access is recorded and reviewed regularly.
Data Retention Period
bdg77 retains your information only for as long as it is necessary or legally required:
- Active accounts: All information is retained for the duration of the account.
- Closed accounts: Transaction records may be retained for a specified period after account closure as required by law.
- Financial records: Maintained in accordance with financial regulatory requirements.
- Marketing data: Until you withdraw consent or close your account.
- Identity verification data: For a specified period after account closure as required by applicable regulations.
After the applicable retention period, we securely delete or anonymise your information so that it can no longer be linked to you.
Your Rights & Choices
7.1 Right to Access Your Information
You may request a copy of the information we hold about you at any time. Send this request to [email protected]. After verification, we will provide the information within the required timeframe.
7.2 Right to Correct Your Information
If any of your information is inaccurate or incomplete, you may request a correction. Certain information can be updated directly from your account settings.
7.3 Request to Delete Your Information
You may request deletion of your information; however, this may not be fully possible where there are legal obligations or ongoing disputes. Some information may be retained after account closure for legal reasons.
7.4 Unsubscribing from Marketing Communications
You may opt out of receiving promotional emails or messages at any time. Update your account settings or write to [email protected] to stop this service. Transactional messages that are necessary for your account will continue to be sent.
Protection of Minors
bdg77 is strictly an adults-only platform. This service is for individuals aged 21 and above only. We do not knowingly collect, process, or store personal information from any minor.
An age verification process is carried out at the time of registration. If we become aware that a minor has opened an account on our platform, that account will be closed immediately and the associated information will be deleted.
If you become aware that a minor has registered on this platform, please notify us at [email protected].
International Data Transfers
Our servers and service infrastructure may be located in various countries. Your information may be transferred internationally for processing purposes. For such transfers, we ensure that:
- The destination country or organisation maintains adequate data protection standards.
- Data transfer agreements and legal safeguards remain in effect.
- Applicable international data protection regulations are followed.
- Only the minimum information necessary to operate the service while maintaining privacy is transferred.
Policy Changes & Updates
bdg77 may update this privacy policy from time to time, as may be necessary to reflect legal changes, service improvements, or alignment with best practices.
For significant changes, we will notify you at your registered email address or display a clear notice on the platform. Continued use of the platform after a change is made will be considered acceptance of the updated policy.
For your own benefit, we recommend visiting this page regularly.
Contact & Complaints
Contact Us
If you have any questions, concerns, or complaints about this privacy policy, please contact our data protection team. bdg77 always takes your privacy concerns seriously.
After a complaint is submitted, we will get back to you as soon as possible. Our goal is to resolve every concern respectfully and promptly.